Here’s a nice little handy tip for travellers — DON’T FLY WITH ROYAL BRUNEI AIRLINES (RBA)!.

In a post last November, “Finally made it back to Edinburgh“, we went through the crazy task of us getting back to Edinburgh and the mental delays we went through.

Well, it’s February now and we are still going back-and-forth with RBA in regards to some compensation for our rediculous delay. However, RBA has refused to take any responsibility for their crappy planes that apparently have such delays every couple of weeks (we were told this information from a fellow passenger who’s company flies him to Brunei for business quite regulary). This puts the question forward — for a country that is quite rich, one of the richest I am told, how can they have such a faulty airline?

Delays happen, we all know this. But for the airline to not accept any responsibility, and to constantly ignore emails and letters in the post from passengers trying to sort out some financial compensation due to the massive delays, I just believe is very poor form.

And to make it worse, our travel insurance will not compensate us for the delay unless it was at least 12 hours. Here’s the funny thing — it was 12 hours! However, we had to constantly request updated letters from the RBA staff everytime the flight was delayed and unfortunately we were not issued with the last letter so our delay on our letters states 11 hours and 45 minutes as our delay ….

BRLLIANT!

So, to save yourself some heart ache and financial strain, pay a little bit extra for a better airline and steer clear of Royal Brunei Airlines.